The Friday blues

Policy: Skype banned on Company machines.

User: departs for overseas for two weeks. Tomorrow.

Time: 5:21pm. Friday.

User: “I want you to install Skype.”

Me: “I’m sorry, I can’t do that – policy prevents me from installing Skype on Company machines.”

User: “You won’t install it? Fine. I want local admin rights.”

Me: “So you can install it yourself? No.”

A dialogue in which I politely explain the policy for acquiring admin rights follows, in which I explain that it requires management approval at his side and mine. Along with a good business reason for the use of admin rights.

User: “What, family reason isn’t good enough? Company are sending me overseas for TWO WEEKS and YOU say I cannot talk to my wife and children??”

I explain that I do understand his position, but regardless of my personal opinions, I am required to apply company policy unless management explicitly allow an exception.

He hangs up in a hump.

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